Topic
Guides
Step-by-step guides for your cloud PBX: IVR menus, call queues, ring groups, SIP trunks, desk phones and the Linkus apps on Yeastar P-Series Cloud.
Guides4 min read
Best IP desk phones for a cloud PBX
Choose the best IP desk phone for a cloud PBX: auto provisioning, PoE, HD audio, keys, headsets and DECT — plus which brands work with Yeastar P-Series.
Guides3 min read
CRM phone integration: what it does
CRM phone integration explained: click-to-call, caller pop-ups and automatic call logging for Salesforce, HubSpot, Zoho and more on a Yeastar cloud PBX.
Guides4 min read
A phone system for remote and hybrid work
What a phone system for remote work needs: apps, desk phones at home, call quality at home, presence and time zones — and how a cloud PBX handles it.
Guides4 min read
Ring group vs call queue: which do you need?
Ring group vs call queue: a ring group rings several phones at once, a queue holds callers until someone is free. When each fits, and how to combine them.
Guides5 min read
Call recording laws in Europe by country
Call recording laws in Germany, France, Italy and Spain compared: when businesses may record, whom to tell and the national rules on top of the GDPR.
Guides4 min read
Call queue strategies: how to pick one
Call queue strategies compared: ring all, least recent, fewest calls, round robin — plus skills, callback and wait settings that keep callers happy.
Guides4 min read
GDPR and call recording: what to do
Recording calls under the GDPR: choosing a lawful basis, telling callers and staff, setting retention and keeping recordings secure on your cloud PBX.
Guides4 min read
IVR best practices: phone menus that work
IVR best practices for small businesses: when you need a phone menu, how many options, how to write prompts and how to build it on Yeastar P-Series.
Guides3 min read
SIP trunks and phone numbers in Cyprus
Getting Cyprus phone numbers onto a cloud PBX: how the +357 numbering plan works, local and freephone numbers, porting rules and what to ask providers.
Guides4 min read
SIP trunk in Spain: getting local numbers
A SIP trunk in Spain for your cloud PBX: provincial and 51 numbers, porting in one working day, the 2025 anti-spoofing rules and what to check.
Guides4 min read
SIP trunk in Italy: a buyer's checklist
Choosing a SIP trunk in Italy for your cloud PBX: how Italian numbers work, porting with the migration code, AGCOM's anti-spoofing filter and a checklist.
Guides4 min read
SIP trunk in France: numbers and rules
A SIP trunk in France for your cloud PBX: how 01–05 and 09 numbers work, porting with your RIO, the caller ID authentication rules, and what to check.
Guides4 min read
SIP trunk in Germany: what to check
Choosing a SIP trunk in Germany for your cloud PBX: local numbers and the Ortsnetz rule, porting within a working day, caller ID rules and a checklist.